The CRM software nigerian businesses need.

Introduction

it is no secret that services in nigeria are as blunt as an ancient sword picked from the gutters, long waiting times for easy task that would have been solved in minutes, which often leads to bottle necks in both work places and in service to clients. In a business that is mainly focused on services,this is not acceptable.

it will be improper to downgrade those services rendered to the client,Any Organization in this line of work will definitely look for solutions and even appreciate it more if the solution was brought to them,which is what we intend to do with our software.

Our software aims at removing Issues that leads to future bottle necks in rendering services to the client. The software, will be able allow the branch manager to do things like to create services,rooms and halls, that will be provided to client. in simple words, the software helps in organization of the hotels business.thereby improving reputation and increasing client retention.

Project Goals

Booking of Rooms & Hall Organization

So far we have been talking about reducing bottle necks,also we spoke about organization,but what drew us to even thinking about making this software was the ability to book rooms and event halls ahead of time. We are not saying this isn’t possible currently, but how is the information stored when received from the client or guest again lets remember that we are talking about improving services, most times it is written in a book or journal, which are ancient book keeping practices,Our Platform solves that by adding a feature for the reception office to add and book rooms or halls for guest. This information is both available to the reception and the manager of the hotel.

Creation of Rooms & Halls and Services.

The Software tackles the problem of scale of space (Number of Rooms) and Services,we provide a feature where the branch manager has permission to add Rooms and services that will be rendered the client. Down at the reception these services or rooms will then be rendered to the client with the proper Pricing. which we then reflect in the accounting section for the branch manger.

Accounting & statistics

The software presents to the branch manager a simplified summary of revenues,number of rooms occupied and those that free,list of frequent clients,services frequented,rooms frequented etc.

This will help the hotel in new and effective marketing campaigns, instead of relying on copying outdated and expensive marketing campaigns.

Security

The software is very big on security, both from clients, staffs who do not have permission to create, update or delete rooms,halls and services. This is solely the responsibility of the hotel manager.hence that section is heavily Protected.

Project Impact

we believe early adopters of this software, will be light years ahead of there competitors, that if there will be by then, because customers hate bad services, and time has proven multiple times that they always drift to the better place.

Summary

This are the main features the software aims to help at, once version one has been fully adopted, we will then be moving to a version two, which will be packed with more functions like an online Transaction list, in app payment through the hotels site. If this project intrigues you,contact us for further details.